Contact Tempchant
We're here to help you with any questions, feedback, or support needs regarding our weather services. Choose the most appropriate contact method below or explore our extensive FAQ section for quick answers.
π Customer Support
π± Phone: +1 (800) 555-0199
βοΈ Email: support@tempchant.com
π¬ Live Chat: Available in-app 24/7
Support Hours
- Monday-Friday: 6:00 AM - 10:00 PM PST
- Saturday: 8:00 AM - 8:00 PM PST
- Sunday: 9:00 AM - 6:00 PM PST
For fastest response, please have your account information ready when contacting support.
π’ Corporate Headquarters
π Address:
Tempchant Weather Services
123 Weather Lane
San Francisco, CA 94107
United States
π Fax: +1 (415) 555-0199
π Main: info@tempchant.com
Office Hours
- Monday-Friday: 9:00 AM - 5:00 PM PST
For partnership inquiries, please email partnerships@tempchant.com
π§ Technical Support
π± Phone: +1 (800) 555-0200
βοΈ Email: techsupport@tempchant.com
π Bug Reports: bugs@tempchant.com
Support Hours
- Monday-Sunday: 24/7
For API support, please visit our developer portal or email api@tempchant.com
Send Us a Message
Frequently Asked Questions
Tempchant uses advanced meteorological models and data from multiple sources to provide the most accurate forecasts possible. Our 24-hour forecasts are typically accurate within 2Β°F for temperature and within 10% for precipitation probability. Forecast accuracy decreases with time, with 7-day forecasts generally accurate within 5Β°F for temperature. We continuously improve our algorithms and incorporate real-time user reports to enhance accuracy.
For critical planning, we recommend checking our frequently updated hourly forecasts and severe weather alerts. Remember that all weather forecasts have inherent uncertainty, especially beyond 7 days.
To set up severe weather alerts:
- Log in to your Tempchant account
- Go to Settings > Notifications
- Select "Severe Weather Alerts"
- Choose your preferred alert types (tornado, flood, winter storm, etc.)
- Set your notification preferences (push, email, SMS)
- Specify your locations (home, work, etc.)
- Adjust alert sensitivity if desired
Our severe weather alerts are powered by official National Weather Service data and our proprietary detection algorithms. You can receive alerts for up to 5 locations.
Tempchant Premium offers enhanced features including:
- Extended forecasts: 15-day forecasts with hourly breakdowns
- Advanced radar: High-resolution radar with futurecast
- No ads: Completely ad-free experience
- Custom alerts: Create personalized weather condition alerts
- Health insights: Personalized health recommendations
- Historical data: Access to 10+ years of weather history
- Multiple locations: Track unlimited locations
- Priority support: Faster response from our team
Premium is available as a monthly ($4.99) or annual ($49.99, saving 16%) subscription with a 7-day free trial.
We appreciate user reports that help improve our service. To report incorrect data:
- In the app, go to the location with incorrect data
- Tap the "Report" button (β icon)
- Select "Report Incorrect Data"
- Specify what's incorrect (temperature, precipitation, etc.)
- Optionally attach photos of current conditions
- Submit your report
Our meteorology team reviews all reports and makes adjustments to our models when verified. For immediate concerns, you can email data@tempchant.com with details.
Tempchant takes privacy seriously. We:
- Only collect necessary data to provide our services
- Anonymize location data when possible
- Encrypt all data in transit and at rest
- Never sell your personal information
- Allow you to control what data you share
- Comply with GDPR, CCPA, and other privacy regulations
Our comprehensive Privacy Policy details our practices. You can manage your privacy settings in the app under Settings > Privacy.
Commercial use of Tempchant data requires a separate license. We offer several options:
- API Access: For developers to integrate our data
- Enterprise Solutions: Custom solutions for large organizations
- Media Licensing: For broadcast and publication
Our free service is for personal, non-commercial use only. Unauthorized commercial use violates our Terms of Service. Contact business@tempchant.com for licensing information.
To delete your account:
- Log in to your account on our website (not available in-app)
- Go to Account Settings
- Select "Delete Account" at the bottom
- Confirm your password
- Follow the verification steps
Warning: Account deletion is permanent and cannot be undone. All your data will be erased in accordance with our data retention policy. If you have an active subscription, you must cancel it separately before deleting your account.
Alternatively, you can email privacy@tempchant.com with your deletion request.
Visit Our Headquarters
Press & Media Inquiries
Journalists and media professionals can contact our communications team for interviews, data requests, or press releases.
Join Our Team
Tempchant is always looking for talented individuals passionate about weather technology and delivering exceptional user experiences. Explore our current openings below.
Senior Meteorologist
Lead our forecasting team and improve our prediction models. PhD in Atmospheric Sciences preferred.
Frontend Developer
Build beautiful, responsive weather interfaces with React and modern web technologies.
Data Scientist
Develop machine learning models to improve forecast accuracy and user personalization.
Don't see your perfect role? We'd still love to hear from you. Send your resume to careers@tempchant.com with a note about how you'd like to contribute to Tempchant.